Privacy
Last updated: 2026-09-26
1. Controller
Nexrive, the developer of Volta: Mi auto al día, based in Chile, is responsible for the processing of your personal data. Contact: nexrivedev@gmail.com.
2. Data we process
- Account: email address, name, profile photo (if you sign in with Google, the data Google shares) and an internal user identifier.
- Data you enter: vehicles (make, model, year, license plate, VIN, mileage, photo), expenses, fuel-ups, maintenance, notes and attachments. They are stored on your phone and, if you use the Volta Pro backup, also in the cloud.
- AI requests: the text of your request and the vehicle data you include.
- Subscription: Volta Pro status and purchase identifiers from Google Play and RevenueCat. We never receive your card details.
- Referral program: your code, the accounts that joined with it (internal identifiers), dates and days granted, and the Google Play install referrer when you install from an invitation link.
- Device and security: model, operating system, language, app version, a Google Play integrity check (App Check) that confirms the app is genuine, and usage counters used to apply limits.
- Advertising (free plan): the advertising ID and technical data used by Google AdMob to show ads, measure their performance and prevent fraud.
3. Why we use them and on what basis
- To provide the service and manage your account, Volta Pro, backups and the referral program (performance of the contract).
- To show personalized ads and send you notifications (your consent, which you can withdraw in Settings or in Android settings).
- To answer your AI requests when you use that feature (performance of the contract).
- To protect the service, apply limits and prevent fraud and abuse, including in the referral program (legitimate interest).
- To comply with legal, accounting and tax obligations.
We do not sell your personal data or use it for automated decisions that have legal effects on you.
4. Who we share them with
Only with providers that process data on our behalf to provide the service: Google (Firebase Authentication, Cloud Firestore, App Check, Cloud Messaging and Hosting; Google Play and AdMob), Cloudflare (Volta's server and database), RevenueCat (subscription management) and the AI providers Groq, Cerebras, Hugging Face and DeepSeek. AI requests are sent to one of them without your name or email. We may also disclose data when a competent authority requires it under the law.
5. International transfers
Our providers may process data outside Chile, mainly in the United States and the European Union; DeepSeek processes AI requests in China. We require them to apply appropriate security measures and contractual safeguards.
6. How long we keep them
- Account and cloud backup: until you delete your account.
- Data on your phone: until you erase it, use "Delete All Data" or uninstall the app.
- AI request results: 7 days; daily usage counters: 90 days; subscription status cache: 7 days.
- Referral program records: kept with internal identifiers, without your email, while the program exists, to prevent duplicate rewards and fraud.
- Data we must keep by law: for the corresponding legal period.
7. Security
We use encryption in transit (HTTPS), access rules that prevent anyone else from reading your data, app integrity checks and restricted access to our systems. No system is infallible; if a breach affects your data, we will inform you as required by law.
8. Your rights
You can request access, rectification, erasure, objection, portability and blocking of your data, and withdraw your consent at any time, under Chilean Law No. 19,628 and, from December 1, 2026, Law No. 21,719 on Personal Data Protection. If you live in the European Economic Area or the United Kingdom, you also have your rights under the GDPR. You can export and delete your data in the app or write to nexrivedev@gmail.com; we will reply within the legal deadlines. If you are not satisfied, you can file a complaint with the competent data protection authority (in Chile, the Personal Data Protection Agency).
9. Account deletion
You can delete your account in Profile > Data Management or at nexrive-volta.web.app/delete-account. Your profile, cloud backups and access are erased; subscriptions must be cancelled separately in Google Play.
10. Children
Volta is not directed at children under 16 and we do not knowingly collect their data. If you believe a child has given us data, write to us and we will delete it.
11. Changes
If we change this Policy we will notify you in the app and, when the changes are significant, we will ask you to accept it again.
12. Contact
For privacy questions or requests, write to us at nexrivedev@gmail.com.